Customer Alerts
EDI Plus Enhancements happening May 2010.We’re excited to announce that the Federal Reserve is improving EDI Plus. The following enhancements will be coming in May:
• Generate Return Item and NOC reports for the originator. This feature allows these reports to be produced and sent directly to the originator
• Include operator rejects in the Return Item report
• Include IAT entries in the NOC report
• Rename the Quick Scan report to the RDFI Quick Scan and include IAT entries and addenda item counts
• Allow customization of report e-mail recipient by report type. Now any report can be sent to any e-mail address without sending all reports to all e-mail addresses. For example, direct remittance reports to AR and return item reports to AP
• Provide a new Originator Setup report to help ODFIs identify originators that will benefit from detailed Return Item and NOC reporting
• Coming in the summer of 2010, a new Return Ratio Report that will summarize returns vs. forward items over a 60 day window and calculate a percentage of returns to forward items (1% returns rule)
If you are interested in signing up for EDI or making changes if you are already currently signed up, please contact your Account Representative at 1-800-933-0220.
Protecting yourself against "Phishing," a type of online fraud.
What is Phishing?
Identity theft over the Internet is on the rise and “Phishing” is one form of fraud that attempts to obtain your personal information through the use of emails, websites, and popups. This type of fraud occurs when you receive an email that is sent as though the email is from a legitimate company. The email will request sensitive personal information by telling you to either supply the information in a popup window or by clicking on a web link that sends you to a counterfeit web site. Once the information is obtained the data may be unlawfully used against you to create transactions on your existing accounts.
How can I identify these fraudulent emails?
Keep in mind that Bankers' Bank will not send emails asking for customer information. Any such emails should be reported, immediately as a fraudulent email.What should I do if I find one of these emails?
Fraudulent emails will ask you for your confidential information. These emails will appear as though your account information has expired and will ask you to update your account with current information as soon as possible. Some examples of this information may include user names, passwords, account numbers, credit card numbers, addresses, social security numbers, and phone numbers.
Fraudulent emails may appear to be from a genuine source. Many “Phishing” emails are constructed as though the email appears to be from a legitimate email address. The email may contain actual company logos and be very professionally worded. The sender of the email can also easily manipulate the address of the email to make it look as though it is from a trusted source.
Fraudulent emails will also link to bogus Web sites. Once a web link is clicked in the counterfeit email a phony website may be displayed that appears to be official. The website will then proceed to prompt you for your confidential information.
Fraudulent email may also contain bogus phone numbers. Fake Phone numbers may be used to make the email or website appear as though it is legitimate. The email or website could also contain actual phone numbers of the company. The thought is that if the email contains a company phone number then the email must be legitimate. Look up the phone number in a phone book and call to verify the email.
Do not click on any of the links in the email. If you find an email that you believe to be fraudulent either call our customer service department at (608)829-5758 or email fraudemail@bankersbankusa.com to report it.
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